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You wonder sometimes whether the reviews are true, and still it is surprising when there is great service and great value. Just left with a new car (used, but new to me). An easy, transparent, non-predatory experience. Kay was knowledgable, honest and ultimately the reason I bought the car there versus another car I was also considering at a competitor. There wasn't any pressure nor false urgency. An easy trade-in made the whole deal that much better. I left feeling happy about my new purchase, and believing that if I had any questions, even post sale, Kay would be helpful.